Connecting your bank or credit card account to QuickBooks Online (QBO) saves time and helps keep your books accurate. However, banking errors such as 102, 105, 103, and 350 can interrupt automatic downloads. These issues are common and usually easy to resolve once you understand what they mean.
This guide explains each error, its causes, and step-by-step solutions to get your online banking working again.
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What Are QuickBooks Online Banking Errors?
QBO banking errors occur when QuickBooks cannot establish a secure connection with your bank account. This usually happens due to:
Bank website maintenance
Incorrect login credentials
Connectivity issues
Outdated browser or caching problems
Bank security changes
Temporary server downtime
Each error code points to a specific type of banking issue.
1. QuickBooks Error 102: Bank Website Issues
What Error 102 Means
Error 102 appears when your bank’s website is experiencing problems, such as:
Server outage
Ongoing maintenance
Data not being updated properly
How to Fix Error 102
1. Check your bank’s website manually Log in directly using your bank’s website. If you see maintenance messages or slow performance, the issue is on their end.
2. Update your bank connection in QBO
Go to Banking
Click Update (top right)
3. Wait 24 hours Most Error 102 issues resolve automatically once the bank completes its updates.
2. QuickBooks Error 105: Bank Server Down
What Error 105 Means
Error 105 occurs when QuickBooks cannot pull your account data because your bank’s server is temporarily down.
How to Fix Error 105
1. Verify bank server status Check your bank website to confirm if login works normally.
2. Refresh QBO banking connection
Go to Transactions > Banking
Click Update
3. Check for browser issues Sometimes cached data blocks updates:
Clear browser cache
Try Chrome Incognito mode
4. Try again later This is usually a temporary server outage.
3. QuickBooks Error 103: Wrong Login Credentials
What Error 103 Means
QBO doesn’t accept your bank login credentials because they are incorrect or the bank requires additional security verification.
What Causes Error 103
Wrong username/password
Bank changed login requirements
Missing multi-factor authentication (MFA)
Password recently changed
How to Fix Error 103
1. Sign in directly on the bank’s website Make sure your login credentials work there first.
2. Re-enter credentials in QuickBooks
Go to Banking
Select the bank account
Click Update sign-in info
3. Follow MFA prompts If the bank sends an OTP (one-time password), enter it.
4. Disconnect and reconnect the account (if needed)
Go to Banking
Choose the account
Click Edit account info
Select Disconnect this account Then reconnect it.
4. QuickBooks Error 350: Connectivity or Authentication Issue
What Error 350 Means
Error 350 is caused by a failed connection between QuickBooks and your bank, often due to:
Bank login security changes
Expired authentication tokens
Third-party security blocks
Password change without reconnecting QBO
How to Fix Error 350
1. Reauthorize your bank connection Some banks require reauthorization every 90 days.
2. Update your login info
Go to Banking
Select your bank
Click Edit > Update sign-in information
3. Clear browser cache A corrupted cache can break authentication tokens.
4. Disconnect and reconnect the account If updating doesn’t work, reconnect from scratch.
5. Check for bank security alerts Some banks ask customers to confirm third-party integrations.
Best Practices to Avoid Banking Errors in QuickBooks Online
✔ Keep your bank login info updated ✔ Regularly clear your browser cookies and cache ✔ Stay logged in to your bank account in another tab if required for MFA ✔ Make sure your bank supports live feeds with QBO ✔ Avoid changing bank passwords frequently ✔ Update QuickBooks Online and your browser regularly
When to Contact Support
You should contact QuickBooks Support or your bank if:
Errors persist for more than 48 hours
Data isn’t syncing even after reconnecting
Your bank feed is missing transactions
You receive a notice about new bank security requirements
Final Thoughts
QuickBooks Online banking errors like 102, 105, 103, and 350 are common but easily fixable. Most issues stem from bank website downtime, login credential problems, or QuickBooks not being able to connect properly.
Following the steps above will help you restore your bank connection and continue importing transactions without interruption.